We’re seeking an experienced CRM Specialist to build and maintain strong customer relationships, drive user growth, and maximize client satisfaction through data-driven strategies.

The role requires strong analytical and problem-solving skills, plus copywriting expertise to plan and craft effective campaign content.

WHAT YOU WILL DO:

• Own the end-to-end CRM strategy: plan, manage, and deliver lifecycle initiatives.
• Create campaign content (French) and coordinate assets and timelines.
• Lead retention campaigns from concept to execution and post-campaign analysis.
• Partner with marketing, customer service, and operations to drive a customer-first approach and loyalty.
• Build and maintain profitable relationships with key customers.
• Use segmentation, insights, and data analysis to deepen understanding of the customer base.
• Track and interpret marketing metrics (e.g., conversion rates, web analytics) to optimize performance.
• Keep customers informed about new products and offers to support growth.
• Prepare reports and presentations for stakeholders.
• Identify improvements and recommend actions to enhance CRM effectiveness.

WHAT MAKES YOU RIGHT FOR THE ROLE:

• Copywriting expertise (must-have) with strong written communication.
• Fluent/native French and English.
• Strong analytical skills and creative problem-solving.
• Solid knowledge of online marketing methods and best practices.
• Ability to work independently and collaboratively across teams.
• Experience creating detailed reports and delivering presentations.
• Excellent planning, organization, and time management.

WHAT WE OFFER:

• Hybrid Model - 2 days a week from Home 🏠
• Semi-flexible Working Hours ⌚
• Annual Discretionary Performance Bonus 💷
• Annual Salary Review 💵
• 18 Days of Paid Leave 📢
• Keren Hishtalmut contribution 🎓
• Keren Pensia 💰
• Recuperation Pay⚕️
• Lunch Allowance (800 ILS gross per month) 🍴
• Travel Commute Allowance 🚗
• Weekly Happy Hour 🤠
• Exciting Career Paths 🎯
• Personalized Learning and Development Programs 📖
• Birthday Leave! 😎
• Marriage Leave Vacation 💍
• Monetary Gifts for Rosh Hashanah and Passover 🌟
• Service Awards Gifts 🏅
• Variety of Employee Perks 🎫